Refund & Return Policy
Return & Refund Policy
Last updated: September 27, 2025
We want you to love your purchase from GrabValues. If there’s an issue with your order, we’re here to help.
Returns
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Returns are accepted within 7 days of delivery.
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Customers are responsible for return shipping costs.
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Items must be in their original condition and packaging.
Non-Returnable (Final Sale) Items
Please note that certain products/collections are final sale and cannot be returned. This includes personalized or custom-made products, as well as specific collections marked as non-returnable at checkout.
Refunds
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Once we receive and inspect your return, we’ll notify you of the status.
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If approved, a refund will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us at sales@grabvalues.com within 7 days of receiving your package. We’ll arrange a replacement or refund at no extra cost to you.
5. Contact Us
If you have any questions about your order, contact us at:
📧 sales@grabvalues.com